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Help/FAQ

Need help with embedding, building a customized feed, or getting paid? Try looking through the answers to these frequently asked questions.

Still haven't found your answer? Please fill out the form below. A member of our Help Desk Support Team will get in touch as soon as possible.

Please supply our Help Desk Support Team with as much details as you can. Specifically what browser are you using when viewing the issue you request support with? What is the web address that displays any issue you are having? Is this a custom feed or playlist? Is the feed from one of our existing categories, and if so what is the name of the feed? What is the story name that you are having trouble with? And any steps you took that generated the issue. Failure to provide any details may result in a delay providing you with a resolution.