Revenue

The revenue from my feeds is not registering. I tried to contact support and have received no response. I tried to call and the phone boxes are not registered. Can you please address the problem with the revenue registering from the feeds?

I’m not showing an update either for early am on the 6th, today, Wednesday.

Same here. But I don’t tend to really worry about that (right now). It’s around payday and with voxant’s growing publisher base there may have some issues come up slowing things down.

It’s Feb 6th and the December payment due on or before the last day of January hasn’t been made. And still no PayPal …

Relax M.R. – Good things come to those who wait – we will get our payments soon enough!

Hello, my name is Larry and I work here at Voxant. I was reading through this thread and wanted to provide some feedback in regards to some of your issues.

1) December payment checks were mailed out earlier this week. If you earned more than $50 for the pay period, you should receive your check in a few days.

2) PayPal is coming shortly. This feature is currently under development and will hopefully be functional within the next few
months.

3) Due to a small data processing issue, reporting on revenue for the 5th was delayed. This issue has been resolved and myRevenue is up to date.

Thanks for the questions. I hope my answers were helpful.

Take care,
Larry

Thanks for the response Larry :)

Larry,

I am talking about having the revenue registering in the “my revenue section”. I have thousands of people who visit my site on a daily basis and I receive a fraction of the impressions. These feeds are loading but it is not registering in the my revenue section. I have watched it happen over the past few weeks, yet there is not any response to the feeds loading in the my revenue section.

Michael

Michael,

Have you sent your issue into our help desk? If not, go to to Contact Us section and submit a form. Our support folks will get back with you to help resolve your issue.

Thanks,
Larry @ Voxant

Larry,
I have not got the payment of November and December,I use the support,Only asked whether my address correct,Matt Brown Didn’t reply again.

Zhang,

I just sent Matt and email to check in on this.

Thanks,
Larry @ Voxant

To all concerned,

Apologies if there is a delay in my response to you.

Just so that you are all aware I singlehandedly run the support department with a membership running into the tens of thousands.
I am afraid I have to prioritize responses.

Matt Brown
Voxant Support

Thanks, if I receive the check, I will send mail to Matt Brown.

Larry,

I have not received any response when I sent in the email for this to be looked at. There are thousands of impressions, yet the needle on my revenue section does not move. Please look into this. It has been a problem from day 1.

Thanks,

Michael

Hi Michael,

Please use the Support Form http://thenewsroom.com/feedback
to log a support issue with us. I am afraid we do not have any correspondance from you.

Thanks,

Matt brown
Voxant Support

Matt,

I sent in a ticket.

Michael

Matt,

Here is the ref #

ref:00D36Kwp.50054KRft:ref

Michael

I have not got the december payment,when TheNewsRoom mail it again?

Hi all,

Just a friendly reminder to make sure you are in compliance with our policies. We consider it a violation when our player, including advertisement is not fully displayed.

Matt Brown
Voxant Support